Ordering & Delivery

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Your Candlering will be delivered in an attractive custom made printed box, perfect for a gift.

Standard Delivery
Cost £5.50

Our aim is to dispatch to you promptly after receiving your order.
Most of our deliveries are made using DPD and will be delivered within 2 working days of leaving us. With Interlink you will be notified by email or SMS of your 1 hour delivery slot if you have provided us with an email address or mobile telephone number. You can also change the day of delivery if this is not suitable for you.

Small Order Delivery
Cost £3.95

This is for items with an order value of £15.00 or less and will be sent via Royal Mail 2nd class signed for

Returns
We really hope you will be delighted with your purchases, however if you are not happy you can return them to us for a refund or exchange, provided they are unused and in a re-saleable condition. The items must be returned within 14 days of receipt. The refund amount will not include the original delivery charge.

Returns received by us outside of the 14 days will be issued with a Credit Note.
We recommend you obtain proof of postage from the Post Office by using Royal Mail Registered Post as we cannot be held responsible if your returned parcel goes missing.

Items should be returned to-
Red Horse Candlerings
Lea House
Church Street
Monyash
Bakewell
DE45 1JH

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